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ISBD view for Seven Secrets of Service Strategy

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Seven Secrets of Service Strategy

Horovitz J

Seven Secrets of Service Strategy Horovitz J - England England, Prentice Hall 2000 - ix,140

Source: Textbook

Seven Secrets of Service Strategy

APA

Horovitz J, . (2000). Seven Secrets of Service Strategy. England: England, Prentice Hall.

Chicago

Horovitz J, . 2000. Seven Secrets of Service Strategy. England: England, Prentice Hall.

Harvard

Horovitz J, . (2000). Seven Secrets of Service Strategy. England: England, Prentice Hall.

MLA

Horovitz J, . Seven Secrets of Service Strategy. England: England, Prentice Hall. 2000.

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