Pineii B J <br/><br/>
Experience economy: work is theatre and every business a stage 
Pineii B J; Gilmore J H 
 - Boston  Boston, H.B. School Press  1999 
 - 254p 
<br/><br/><label>ISBN: </label>0-87584-819-2 
<br/><br/><label>Source: </label>Textbook