Zairi M <br/><br/>
Benchmarketing for best practice: continuous learning through sustainable innovation 
Zairi M 
 - New Delhi  New Delhi, Butterworth-Heinemann  1996 
 - 494p 
<br/><br/><label>ISBN: </label>0-7506-3948-2 
<br/><br/><label>Source: </label>Textbook