Bowman J P <br/><br/>
Business communication from process to product 
Bowman J P; Branchaw B P 
 - New Delhi  New Delhi, Dryden press  1987 
 - 680p 
<br/><br/><label>ISBN: </label>0-03-001898-6 
<br/><br/><label>Source: </label>Textbook