Galbraith JR <br/><br/>
Designing the customer - centric organization: guide to strategy, Structure & process 
Galbraith JR 
 - USA  USA, Jossey Bass books  2005 
 - 184p 
<br/><br/><label>ISBN: </label>0-7879-7919-8 
<br/><br/><label>Source: </label>Textbook