Anadkumar V <br/><br/>
Business process outsoursing : structure and chaos, fun and agony 
Anadkumar V; Biswas S H 
 - New Delhi  New Delhi, Sage  2008 
 - 218p 
<br/><br/><label>ISBN: </label>978-81-7829-878-8 
<br/><br/><label>Source: </label>Textbook