Voudouris C <br/><br/>
Service chain management : technology innovation for the service business 
Voudouris C And Others 
 - United Kingdom  United Kingdom, Springer  2008 
 - 308p 
<br/><br/><label>ISBN: </label>978-3-540-75504-3 
<br/><br/><label>Source: </label>Textbook