Jick T D <br/><br/>
Managing change 
Jick T D; Periperl M A 
 - 2 
 - NY  NY, McGraw-Hill Irwin  2003 
 - 515p 
<br/><br/><label>ISBN: </label>0-256-26458-9 
<br/><br/><label>Source: </label>Textbook