Tapping Don <br/><br/>
Value stream manaement : eight steps to planning, mapping and sustaining lean improvments 
Tapping Don And Others 
 - New York  New York, Productivity  2002 
 - vi,169 
<br/><br/><label>ISBN: </label>1-56327-245-8 
<br/><br/><label>Source: </label>Textbook