Birla Madan <br/><br/>
Fed ex delivers: how the world leading shipping company keeps innovating and outperforming the competition 
Birla Madan 
 - N.J  N.J, John Wiley  2002 
 - xxi,215 
<br/><br/><label>ISBN: </label>0-471-71579-4 
<br/><br/><label>Source: </label>Textbook