TY  - BOOK
AU  - Zineldin Mosad
TI  - TRM :  total relationship management
SN  - 8188689297 (pb)
U1  - X:8, P6 
PY  - 2006///
CY  - New Delhi
PB  - Overseas Press (India) Pvt. Ltd. India 
KW  - ECONOMICS
ER  -