TY  - BOOK
AU  - Barnes, Roy
AU  - Kelleher, Bob
TI  - Customer experience for dummies: It is illegal under Indian law to export this book from India
SN  - 9788126554355
PY  - 2019///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd. 
N2  - A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises
ER  -