TY - BOOK AU - Florence Ott TI - Records Management at the Heart of Business Processes: Validate, Protect, Operate and Maintain the Information in the Digital Environment SN - 9781785480430 PY - 2021/// CY - ISTE Press - Elsevier PB - Elsevier UR - https://www.sciencedirect.com/science/book/9781785480430 ER -