TY  - BOOK
AU  - Lachmandas-Sakellariou Neeta
TI  - Stay Relevant to Stay Profitable: Service Transformation Strategies to Grow Your Customers in Unprecedented Times
SN  - 9789811274275
PB  - World Scientific
KW  - Business And Management
UR  - https://www.worldscientific.com/worldscibooks/10.1142/13352#t=toc
ER  -