TY - BOOK AU - Dowling Grahame R AU - Dowling Grahame R TI - Art and science of marketing : Marketing for marketing managers SN - 9780199285563 (pbk) U1 - B2T0bX:8B, P4 TOR PY - 2004/// CY - Oxford PB - O U P KW - Art and science KW - Marketing KW - Strategy KW - Operational Research N1 - Index 431-441p ER -