TY - BOOK AU - Simona Pekarek Doehler, Adrian Bangerter, Geneviève de Weck, Laurent Filliettaz, Esther González-Martínez, Cécile Petitjean TI - Interactional Competences in Institutional Settings SN - 9783319468679 PB - Springer UR - https://link.springer.com/openurl?genre=book&isbn=978-3-319-46867-9 ER -