TY  - BOOK
AU  - Leslie P. Willcocks, Mary C. Lacity, Chris Sauer
TI  - Outsourcing and Offshoring Business Services
SN  - 9783319526515
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-52651-5
ER  -