Mary E. Guy, Sharon H. Mastracci, Seung-Bum Yang <br/><br/>
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service 

 -  Springer  Springer  2019 
<br/><br/><label>ISBN: </label>9783030248239 
<br/><br/><label>Source: </label>EBOOK