TY  - BOOK
AU  - Mary E. Guy, Sharon H. Mastracci, Seung-Bum Yang
TI  - The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
SN  - 9783030248239
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-24823-9
ER  -