TY  - BOOK
AU  - Nur Fazidah Elias, Ruzzakiah Jenal, Hazilah Mohd Amin, Hazura Mohamed, Siti Aishah Hanawi
TI  - Service Excellence for Sustainability
SN  - 9789811625794
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-981-16-2579-4
ER  -