TY  - BOOK
AU  - Murat Yilmaz, Paul Clarke, Richard Messnarz, Michael Reiner
TI  - Systems, Software and Services Process Improvement
SN  - 9783030855215
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-85521-5
ER  -