TY  - BOOK
AU  - Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg
TI  - Chatbot Research and Design
SN  - 9783030948900
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-94890-0
ER  -