TY  - BOOK
AU  - Claudio Di Ciccio, Remco Dijkman, Adela del Río Ortega, Stefanie Rinderle-Ma
TI  - Business Process Management
SN  - 9783031161032
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-031-16103-2
ER  -