Sandole,Dennis J.D. & Byrne, Sean <br/><br/>
Handbook of Conflict Analysis and Resolution 
Sandole,Dennis J.D. & Byrne, Sean 
 - London and New York  Routledge  2009 
 - 543 
<br/><br/><label>ISBN: </label>9780415433952 
<br/><br/><label>Source: </label>Textbook