TY  - BOOK
AU  - Singh Yoginder
TI  - Managing customer relationship:codes and guidelines
SN  - 9788178846781 (hbd)
U1  - B2TOb8, Q1   TOR 
PY  - 2011///
CY  - New Delhi
PB  - Cyber Tech Publications    
KW  -  Customer relations
KW  -  Cutomer services
KW  -  Public relations
KW  -  Relation marketing
KW  - Operational Research
N1  - Bibliography 270p.; Index 271-272p
ER  -