Melling Maxine Ed. <br/><br/>
Building a successful customer-service culture   A guide for library and information managers 

 - London  Facet         2002 
 - xii, 212 p  cm. 
<br/><br/><label>Standard No.: </label>216,134 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>2:(X:89Q8), P2(2D)