Voudouris Christos <br/><br/>
Service chain management: Technology innovation for the service business 
by Voudouris Christos; Owusu Gilbert; Dorne Raphael; Lesaint David 
 - Berlin  Springer         2008 
 - xviii, 308p.  cm. 
<br/><br/> Index 303-308p. 
<br/><br/><label>ISBN: </label>9783540755036 (hbk) 
<br/><br/><label>Standard No.: </label>82957 
<br/><br/><label>Source: </label> 411, 16/01/2009, Ashutosh Technical Books  Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Chain management<br/>Operational research
<br/><br/><label>Dewey Class. No.: </label>B2T0bX:8BE2, P8   TOR