TY - BOOK AU - Crane Jody AU - Noon Chuck TI - Definitive guide to emergency department operational improvement SN - 9781498774505 (pbk) U1 - L:4:97, R0 PY - 2020/// CY - New York PB - Routledge KW - Mistake proofing KW - Quality improvement KW - Standard work KW - Operational Research N1 - Index 381-392p ER -