TY  - BOOK
AU  - Kelly Sean
TI  - Customer intelligenece: from data to dialogue
SN  - 0470018585 (hbd)
U1  - B2T0bX:1, P6    TOR 
PY  - 2006///
CY  - Chichester
PB  - John Wiley & Sons Ltd     
KW  -  Consumer-Research-Data processing
KW  -  Consumers prferences
KW  -  Customer intelligence
KW  - Operational Research
N1  - Index 237-251p
ER  -