TY  - BOOK
AU  - Ho Samuel K M
TI  - Operations and quality management
SN  - 186152398X (pbk)
U1  - B2T0b89Q8, N9 
PY  - 1999///
CY  - London
PB  - International Thomson Business Press      
KW  - Operations and Quality management
N1  - Bibliographical references 303-309p; Index 319-323p
ER  -