TY  - BOOK
AU  - HOCHSCHILD Arlie Russell
TI  - Managed heart:  Commercialization of human feeling   
SN  - 9780520272941
U1  - Y:3(S:52), P3;Q2/TD1 
PY  - 2012///
CY  - Berkeley
PB  - University of California Press       
KW  - Sociology
ER  -