LEE Bill Hidden wealth of customers Realizing the untapped value of your most important asset LEE Bill - Boston Harvard Business Review Press 2012 - 222p cm. - Science, Technology and Innovation Studies . Bibliography: p 261-270 ISBN: 9781422172315 1399.00 Source: 101, 05/03/2018, Kiran Book Service General Book Dewey Class. No.: X:511, Q2