TY - BOOK AU - Coppett John I AU - Staples William A TI - Professional selling: A relationship management pr SN - 0538803763 U1 - X:514-8, N0 PY - 1990/// CY - Cincinnate PB - South-Western Publishing KW - Salesmanship N1 - Appendix: p 429-442; Glossary: p 443-454 ER -