SHAINESH G <br/><br/>
Customer relationship management   A strategic perspective.    
SHAINESH G; SHETH Jagdish N 
 - Delhi  Macmillan Publications           2006 
 - xiii,198p.  cm. 
<br/><br/><label>ISBN: </label>1403928622  276.25 
<br/><br/><label>Source: </label> RKBA\09-10\5476, 16/04/2015, RAJKIRAN BOOK AGENCY  General Book 
<br/><br/><label>Dewey Class. No.: </label>X:511-8, P6