Goetsch David L <br/><br/>
Introduction to total quality: Quality management for production, processing, and services 
Goetsch David L; Davis Stanley B 
 - 2 
 - London Prentice-Hall International, Inc  1997 
 - xii,660p 
<br/><br/> Appendix p. 
<br/><br/><label>ISBN: </label>013262155X (pbk) 
<br/><br/><label>Standard No.: </label>6664 
<br/><br/><label>Source: </label> Narosa,  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality
<br/><br/><label>Dewey Class. No.: </label>B2T0b89Q8, N7