Ravi Shanker <br/><br/>
Services marketing   The Indian experiences    
Ravi Shanker 
 - 2nd 
 - Delhi  South Asia Publications          1999 
 - xviii, 550p.  cm. 
<br/><br/><label>ISBN: </label>8174330208 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51.2.N9, N3;N9/TD3