TY  - BOOK
AU  - Sangeeta
TI  - Total Quality management and business performance
T2  - University of Delhi ,Commerce (Deptt.of Thesis)
U1  - X:89Q8.2.P, P4/Th 
PY  - 2004///
CY  - Delhi
PB  - University of Delhi        
KW  - Control Management Economics
N1  - Bibliography P259-284; Appendix P 285-295
ER  -