TY  - BOOK
AU  - Gupta Garima
TI  - Seevice quality concept and measurement:  A study of select fast food restaurants   
T2  - University of Delhi, Commerce (Deptt. of -), Dissertation. Dissertation, University of Delhi, Commerce (Deptt. of -),
U1  - X9 (Y), P2/TH 
PY  - 2005///
CY  - Delhi
PB  - University of Delhi        
N1  - Appendix various pagination; Bibliography: P 123-36
ER  -