Brown Stephen W  et al... Ed. <br/><br/>
Service quality   Multidisciplinary and multinational perspectives    
Brown Stephen W  et al... Ed. 
 - Lexington  Lexington book           1991 
 - xviii, 350p. Bib chapterwise  cm. 
 - Issues in Organizaiton and Management Series .
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):89Q8, N1