TY - BOOK AU - Birn Robin J TI - Effective use of market research T2 - Market Research in Practice SN - 0 7494 4321 9 U1 - X:51b4, P4 PY - 2004/// CY - London PB - Kogan Page India KW - Marketing N1 - Appendix P 194-216; Glossary P 217-21 ER -