TY  - BOOK
AU  - Dennis Charles  et al...
TI  - e- Retailing
SN  - 041531142X
U1  - X512:(D6,9(B),2775, P4 
PY  - 2004///
CY  - London
PB  - Routledge          
KW  - Commerce
N1  - Glossary P278-84
ER  -