BARNES David. <br/><br/>
Understanding business   Processes.    
BARNES David. 
 - London  Routledge            2001 
 - ix,225p.  cm. 
<br/><br/> Bibliography: P 202-211 
<br/><br/><label>ISBN: </label>9780415238625  335.75 
<br/><br/><label>Source: </label> 821, 27/12/2013, Pranami Book Service  General Book 
<br/><br/><label>Dewey Class. No.: </label>X9:8, P1