HARTLEY Peter <br/><br/>
Business communication 
HARTLEY Peter; BUCKMANN Clive G. 
 - London  Routledge United Kingdom          2002 
 - xv, 382p.  cm. 
<br/><br/> Bibliography : p 354-70 
<br/><br/><label>ISBN: </label>9780415195500 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public Relation Management
<br/><br/><label>Dewey Class. No.: </label>X:8N91, P2