TY  - BOOK
AU  - Katz Daniel
TI  - Bureaucratic encounters:  A pilot study in the eval   
T2  - University of Michigan, Social Research (Institute for--), Survey Research Centre, Publication
U1  - W,8.73.N7, L5 
PY  - 1975///
CY  - Michigan
PB  - University of Michigan        
KW  - Bureaucracy
N1  - Bibliography: p 255-259; Appendix: p 203-243
ER  -