FLOWER Graham <br/><br/>
Customer information management. 
FLOWER Graham; FAWCETT Phil 
 - New Delhi   Ane Books          2009 
 - vii,382p.  cm. 
<br/><br/> Bibliography: P 229-248 
<br/><br/><label>ISBN: </label>9788180522970  760.75 
<br/><br/><label>Source: </label> 819, 27/12/2013, Pranami Book Service  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce
<br/><br/><label>Dewey Class. No.: </label>X9(Y):6, P9