TY - BOOK AU - Gupta D. N. TI - E- Governance : A comprehensive framework business process reengineering (BPR) change management, organisational development T2 - Institute Of Social Science SN - 9788177081695 U1 - X:8:(D6,9(B),2771, P8 PY - 2008/// CY - New Delhi PB - New century Publications KW - Commerce N1 - Bibliography P 453-57; Appendix: 398-445p ER -