TY  - BOOK
AU  - CHAND Vikram K.
TI  - Public service delivery in India:  Understanding the reform process   
SN  - 978019806857
U1  - Y9(W,8).2, Q0 
PY  - 2010///
CY  -  New Delhi 
PB  - Oxford University Press       
KW  - Sociology
N1  - Bibliography: 117-130p
ER  -