TY  - BOOK
AU  - CARRELL Michael R.
AU  -  HEAVRIN Christina
TI  - Negotiating essentials:  Theory, skills, and practices   
SN  - 9788131721056
U1  - X:8N92, P8 
PY  - 2008///
CY  -  New Delhi 
PB  - Pearson         
KW  - Commerce
N1  - Bibliography: P 267-269
ER  -