TY  - BOOK
AU  - Newton Richard
TI  - Managing change step by step:  All you need to build a plan and make it happen   
SN  - 9788131725344
U1  - X:87, P7 
PY  - 2007///
CY  -  New Delhi 
PB  - Pearson Power        
KW  - Commerce
N1  - Appendix: P 215-41
ER  -