EVENSON Renee <br/><br/>
Award- winning customer service  101 ways to guarantee great performance    

 - New Delhi   PHI Learning          2007 
 - xvii,232p  cm. 
<br/><br/> Bibliography: p 156-165 
<br/><br/><label>ISBN: </label>9788120342705  212.5 
<br/><br/><label>Source: </label> RKBA\09-10\5443, 03/03/2015, RAJKIRAN BOOK AGENCY  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce
<br/><br/><label>Dewey Class. No.: </label>X:511-8, P7